We’re excited to announce that Serene has been named a finalist for ‘New Product of the Year’ at the Fintech Awards London 2025 — celebrating standout innovation in financial services.
At the heart of this nomination is our AI-powered Serene Vulnerability Engine — built to detect early signs of financial strain, assess severity, and deliver timely, personalised support at scale.
This isn’t just a product — it’s a new way of thinking. One that blends data, empathy, and action to protect customer wellbeing and drive better outcomes for both people and businesses.
To be recognised in this category is a proud moment for the whole team — and a sign that proactive, preventative support is no longer a ‘nice to have’.
📍 Winners will be announced on 18th June at The Underglobe, London, and we’re honoured to be in such great company.
Contact us today to learn how Serene can help you proactively identify, understand, and support vulnerable customers while driving business value.
