Serene and National Support Network partnership turns insight into action for customers who need it most.
At Serene, we believe that identifying vulnerability is only the first step. What happens next is where real impact begins.
That’s why we’re proud to announce a new partnership with the National Support Network (NSN) — combining Serene’s AI-powered vulnerability detection with NSN’s extensive ecosystem of over 2,000 specialist support services.
Through this partnership, customers flagged as at-risk by Serene’s detection models can now be seamlessly connected to targeted, verified support across a wide range of financial and non-financial needs.
Together, we’re bridging the gap between insight and impact, helping financial institutions not only see vulnerability, but act on it — at scale, with care, and at the right moment.
“This partnership is all about delivering proactive care.
By combining NSN’s extensive network of curated support services with our vulnerability detection capabilities, we’re empowering organisations to act early – providing the right support at the right time, before things escalate.”
Savannah Price
Founder & CEO, Serene
“Serene’s early detection capabilities allow us to connect customers with the right support at the earliest opportunity.
Together, we’re ensuring customers get the help they need before problems escalate to crises.”
Cat Divers
Founder & CEO, National Support Network
Contact us today to learn how Serene can help you proactively identify, understand, and support vulnerable customers while driving business value.
